I got my lovely Olympus C4040‑Z in 2002, and got it second-hand. It works beautifully, and I’ve never needed to take it in for servicing. Olympus isn’t paying me to say that, and I don’t consider it terribly exceptional. I do find it surprising that Canon would say this about the camera which took the leaked photos of the new Harry Potter book:
“From what we know, the device is one of the original Rebel cameras, probably a 350D, and given that they’ve been out for three years, it’s likely the owner would have had it cleaned or repaired in that time.”
First, that Canon would volunteer to reveal customer information should make you think twice about their services. Second, why would they brag about the fact that their cameras need servicing within 3 years?